Security is usually the first line of defense for many sensitive military bases or medical facilities. Cape Fox Facilities Services, LLC, a Cape Fox Corporation federal subsidiary, has become an industry leader in facilities management and security services. There are four critical aspects to having a strong security management capability which include people, processes, building, and technology. CFFS can say, without a doubt, that in relation to people, we have the best for the job. One CFFS employee recently stood out from the crowd for his positive attitude, dedication to the contract, and ability to learn and grow his expertise. Cameron Koerner has proven himself to be an asset to the work and mission of the contract and a tremendous asset to the CFFS team. We proudly award him a Cape Fox Tinàa Award for Employee Excellence. This award is presented to employees who demonstrate dedication, performance, dependability, productivity, and attitude.
Cameron has worked with CFFS since 2020 as a Security Control Center Operator/Security Officer on the National Institutes of Health – Rocky Mountain Labs (RML) contract in Hamilton, Montana. RML is an NIH state-of-the-art biomedical research facility that handles research into numerous infectious diseases such as Lyme disease and salmonella. They were instrumental in performing much research for COVID-19. As the Security Control Center Operator, Cameron is responsible for many tasks including monitoring a few hundred cameras and several alarm systems. He also monitors all calls from outside the campus and assists with requests from individuals who need assistance on campus. He dispatches alarms and emergencies as the need arises. The control center operators are the eyes and ears of the Rocky Mountain Lab facilities.
Cameron has stood out on the job with his direct supervisor stating, “Officer Koerner is a quick learner. He has always shown a grasp for material within a short period of time after being introduced to him. He always builds great interpersonal relationships with everyone he works with and is always willing to help others.” This willingness and positivity to help others recently stood out to the RML Emergency Preparedness Coordinator who remarked about a recent incident that occurred. “On the evening of the 25th of October, we conducted an afterhours phone notification exercise regarding an evening transport of an infected patient here at RML. Officer Koerner was outstanding and furthered the reputation of the SCC [Security Control Center]. In the past I have had an officer respond and say, ‘I don’t know anything about this; nobody informed us. What would you like me to do?’ This has not always left a positive impression with our partners. Instead, Officer Koerner politely and professionally took down the name of the doctor and proceeded to ask a series of questions. At no point did he sound demeaning, belittling, panicked, lost, or confused. He maintained great poise. He politely asked if she would like him to call 911. The doctor said ‘No,’ and requested that the medical call-down list be used. Koerner stated ‘No problem, we can do that.’ Before he hung up to make the calls, he asked, ‘Is there anything else I can help you with?’ She said no and Koerner ended by saying ‘Have a good evening.’ That was the best response I have ever had for an unplanned call since I have been here. I have no doubt that the reputation of the lab here at RML was bolstered.”
Cameron’s positive nature and willing attitude has exemplified what it means to be a Cape Fox employee of integrity and honor. Outside of work, he enjoys building computers, playing video games, disc golf, backpacking, and playing the guitar.
Cameron is a remarkable team asset. His distinguished character has resulted in him being a shining example of excellence. Cameron’s grace and professionalism shine brightly. He is an exemplary member of the CFFS team. Great job, Cameron!