Subsidiary Concentric Methods supports the Occupational Medical Service managing clinical care for all National Institutes of Health employees and contractors. Our provided clinical care includes treating emergency occupational injuries and illnesses, performing health surveillance examinations for hazardous materials encountered during biomedical research, developing health education and promotion programs, and providing CPR and First Aid training.

Vital to the occupational health program is the annual influenza immunization clinic, which occurs from September to November, and continually receives accolades for this work. In 2019, our team administered 15,561 shots, breaking our record of the number of shots in a single day by administering 1,172.

For the Employee Assistance Program (EAP), our Licensed Clinical Social Workers deliver counseling services and regularly employ outreach to increase NIH employee awareness of the services available. The entire EAP team provides invaluable assistance to workers and supervisors for coping with work-related conflicts and changes and resolving issues that may interfere with job performance or conduct.

Concentric Methods manages and delivers various surveillance programs such as Animal Exposure Program, Asbestos Medical Surveillance Program, Hearing Conservation Program, Tuberculosis Surveillance Program, and Viral Hepatitis Surveillance Program. We also perform Biosafety Program clearance evaluations for research and ancillary staff, manage and update clinic Standard Operating Procedures, and provide behavioral health assessments, treatment, and referrals.

Concentric Methods supports the electronic data management system used to maintain medical records. Administrative staff performs appointment scheduling functions while ensuring all documentation and records are accurate and complete. We receive positive feedback for our well-trained, competent, and dedicated team, and for consistently providing services customized to the needs of National Institutes of Health personnel. The quality of services delivered receive exceptional ratings on customer surveys, and our occupational health professionals have been recognized for excellence numerous times.

As part of the Biosafety and Biosurety Programs, nationally and internationally, our team provides both behavioral assessments and extensive document control to support regulatory compliance requirements. We employ well-qualified individuals who determine the psychological suitability of each enrolled employee, develop new or review and revise related documents, manage data collection, and coordinate meetings, medical appointments, and training for each program.

Concentric Methods also provided a specialized Biosafety Level (BSL)-4 training component, which included curriculum development, training coordination, administration, and delivery. The course covered principals of biocontainment, mission-critical infrastructure, waste management, biological risk assessment, biosafety cabinet use, emergency response, select agent program regulations, personal reliability program, inventory management, and select agent transport.

As noted by the assessing official on a Contractor Performance Assessment Report (CPAR) evaluation, “The contract [staff] have successfully met all the project deadlines assigned to them and have become an excellent resource for the NIH Division of Occupational Health and Safety [DOHS]. In addition, the contractor staff have demonstrated at all times a great work ethic, professionalism, and respect to the government colleagues… Contractor has provided exceptional quality in support of the NIH DOHS.”