Cape Fox Facilities Services, LLC (CFFS), a Cape Fox Corporation (CFC) subsidiary, is pleased to announce that it has officially become certified to ISO standards 9001:2015 as of August 2023. Being certified as an ISO 9001:2015 company means CFFS will benefit in numerous ways and allow the company to create a more prominent brand, expand our customer base, and certify our technology and data management expertise moving forward.
So, what is ISO 9001 certification, and why does it matter for CFFS? In 1987, the International Organization of Standardization published (ISO) 9001. ISO 9001 demonstrates a commitment and ability to provide uniform quality assurance standards for product or service providers. When an organization becomes ISO certified, it has shown a commitment to its procedures and the total quality of the product or service by establishing an effective quality management system. Being ISO 9001 certified puts CFFI in the ranks of being able to guarantee our data management service quality.
CFFS was motivated to pursue an ISO 9001 certification for several reasons:
- Enhance customer satisfaction: By adhering to ISO standards, CFFS aims to consistently deliver high-quality services that meet or exceed customer expectations, fostering stronger relationships and increasing customer loyalty.
- Improve operational efficiency: ISO 9001 certification mandates the implementation of standardized processes and procedures, leading to streamlined operations, reduced waste, and enhanced cost-effectiveness.
- Gain a competitive edge: ISO 9001 certification serves as a mark of distinction, differentiating CFFS from competitors and establishing its reputation as a company committed to quality and excellence.
- Attract and retain top talent: A commitment to ISO standards signals a company’s values and dedication to creating a culture of quality, which can be a significant factor in attracting and retaining skilled professionals.
- Meet regulatory requirements: ISO 9001 certification can be a prerequisite for certain government contracts or industry-specific certifications, making it an essential step for expanding market opportunities.
By earning ISO 9001 certification, CFFS has demonstrated its commitment to providing high-quality services and to continuous improvement. This achievement is a testament to the hard work and dedication of the CFFS team, and it is sure to have a positive impact on the company’s future success. Todd Morgan, President of CFFS, commented, “At Cape Fox Facilities Services, we are committed to providing exceptional service and exceeding the expectations of our clients. Achieving an ISO 9001 certification is a significant milestone that demonstrates our dedication to quality and continuous improvement. This certification is a testament to the hard work and dedication of our employees, and it positions us as a leader in the facilities services industry. We are confident that achieving the ISO 9001 certification will have a positive impact on our business. We expect to see improvements in our quality, efficiency, and customer satisfaction. We also expect to be able to attract new clients and expand our market share.”
Being ISO 9001 certified is a high achievement for CFFS and will enable us to contribute to more remarkable growth for CFC for years to come.